Privacy Policy

Built Accounting Privacy Policy

Last Updated: 21/07/2020

Built Accounting takes your privacy seriously. This Privacy Policy applies to our website (, mobile apps, other websites or platforms owned or operated by Built Accounting, and our interactions with you online, over the phone, and in person (collectively, “Services”). By using our Services, you accept the Built Accounting Privacy Policy and Terms of Use, which are hereby incorporated. If you do not agree with our Privacy Policy, please do not use the Services.

Below we describe the personal data we collect, how we use such data, and your privacy choices, and other information.

  1. Information Collection

We may collect your name, phone number, postal address, email address, financial account information (e.g, bank information of employees and vendors for direct payments through our services), payment information, and other information that you provide to us by phone, email.

The ways in which we collect personal data from you may include (but are not limited to) the following:

  1. Visiting our website or platform;
  2. Subscribing to a service;
  3. Purchasing goods or services;
  4. Contacting us with questions, requests or feedback;
  5. Participating in our events;
  6. Signing up for alerts or newsletters; and
  7. Applying for a job

We may use third-party service providers to collect, store, or process your personal data. For processing payments, we will use third-party providers such as payment gateways and other payment transaction processors. Please note that we may collect and store data such as bank information for employees and vendors and pass it along to the payment processors.

  1. Cookies and Similar Technologies

A cookie is a small text file sent by a web server to a user’s browser that is used for authentication, record-keeping, and tracking a user’s activity on a website. When you use our Services (such as visiting our website), we may assign your computer one or more cookies and we may use other similar technologies to facilitate access to our Services, to personalize your online experience, and to record information about your visit. We may allow third parties to display advertisements on our website for which they may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to these websites.

When you use our Services, we can collect your computer’s internet protocol (“IP”) address in order to provide us with information that helps us learn about your preferences to service you better. We may also collect other information such as your browser type and language, access times, content of any undeleted cookies that your browser previously accepted from us and the referring website address.

When you visit our Website, we may assign your computer one or more cookies, to facilitate access to our Website, to personalize your online experience and to record information about your visit to our Website. We may allow third parties to display advertisements on our Website for which they may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to these websites.

We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our Website. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our visitors, to measure the overall effectiveness of our Services, and to deliver targeted advertisements.

  • How Built Accounting Uses Your Data

By using our Services, you agree that we may collect, use and disclose your personal data you provided to us for any of the following purposes:

  1. to provide you with our Services;
  2. to bill for any of our goods or services provided to you;
  3. to process your payments for goods or services;
  4. to communicate with you;
  5. to respond to your queries or requests;
  6. to conduct surveys and market research;
  7. to manage our business operations and to improve our Services;
  8. to provide you with information on selected third parties’ websites, products, services, programs or events which we think may be of interest to you;
  9. to investigate any wrongdoing or abuse in relation to our Services or relating to our rights or property;
  10. for legal purposes, including obtaining legal advice, managing disputes and risks, complying with any laws; and
  11. any other purposes that consistent with our legal requirements.

You agree that we may collect, use and disclose your personal data for providing the following types of marketing communications: newsletters and updates via email, information about our Services via email, information about third parties’ products and services via email.

If we ask for your personal data for marketing purposes, we will either ask you directly for your expressed consent or provide you with an opportunity to decline participation at any time.

  1. Data Sharing

We will only use and disclose your personal data for the purposes you have been notified of, or which are permitted under applicable laws and regulations. We will not sell, rent, or give away personal data to third parties for commercial purposes without your prior consent.

We may disclose your personal data if we are required or permitted to by law, regulation, or court order, to protect our rights and property, or if there is a change in ownership of Built Accounting or our assets.

We also may share aggregated information (which means, information about you and others collectively, but not specifically identifiable to you) and other non-personal data we collect for our own business-related purposes.

  1. Third-Party Websites

Our Services may provide links to websites and online resources. These links are provided for your convenience, but these websites and resources are not governed by this policy. You should carefully review the privacy policy and terms of use for any website you access through a link from our website.

Unless specifically stated, we do not intend to imply any approval, association, sponsorship, endorsement, or affiliation with any linked website. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services and content of any other third parties.

  1. International Transfers

If you are using our Services from outside Ghana, please be aware that your information may be transferred to, stored and processed in Ghana and in London where our servers are located.

  • Information Security

To protect your personal data, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

However, we cannot fully guarantee to secure personal data from cyber-attacks, such as hacking, spyware and viruses. You cannot hold us liable for any unauthorized disclosure, loss or destruction of personal data arising from such risks.

We will not store personal data longer than necessary but will cease to retain the personal data when it is no longer required for the purposes we originally notified you for or any business or legal needs.

  • How You Can Access or Correct Information

You can contact us to access the personal data that we have collected about you online or from our Services, or to update your user profile. All requests to have personal data removed from our databases or physical storage facilities will be considered and performed within our reasonable abilities and timelines. After you have provided us with your personal data, you may withdraw your consent at any time for us to contact you, for us to continue collecting your data, or for us to use or disclose your information.

To exercise these rights, please contact us at [email protected].

  1. Children’s Information

Built Accounting’s Services are intended for adults, and they are not directed to individuals under the age of 18.

  1. Changes to this Privacy Policy

From time to time, we may update this Privacy Policy. We will notify you about material changes to this Privacy Policy by placing a notice on our website. We encourage you to periodically check back and review this Privacy Policy so that you are aware of our current privacy practices.

  1. Contact Us

If you have any questions about this policy, please contact us at [email protected].